California Autobody AssociationThe California Autobody Association (CAA) is a non-profit trade association comprised of over 1000 individual and independent businesses within the automobile collision repair industry. The mission of the California Autobody Association is to enable the auto body industry to survive and prosper by helping its members produce a quality repair for the consumer at a fair price for a fair profit.
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I-CAR GoldBecoming I-CAR gold was a huge accomplishment for our business. What it means is that at Barsotti’s Body & Fender every employee involved in the repair process has completed training units specific to their job title. This training has allowed us to increase customer satisfaction by helping us deliver a higher quality of craftsmanship.
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Dupont Performance Alliance MemberBarsotti’s Body & Fender was selected by DuPont to become a Performance Alliance Member after a rigorous application process that focused on all aspects of our business. This program has helped us implement standard operating procedures which allow us to insure that every vehicle repaired at our shop is repaired per DuPont’s high quality standards. It has also helped us implement a performance feedback program which allows our customers to rate not only our customer service but also the quality and timeliness of the work completed. As a Performance Alliance member we make collision repair a 3-step process. Drop off. Relax. Pick up.
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Automotive Service Excellence (ASE)Automotive Service Excellence's mission is to improve the quality of vehicle repair and service through the testing and certification of repair and service professionals.
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